The Administrative Professional Training provides participants with an opportunity to earn the nationally recognized Certified Administrative Assistants (CAA) Certification from the National Career Certification Board (NCCB).  

Administrative professionals are key to an organization’s success.  They are responsible for various task that support employees, leadership, and help the office operate efficiently[1].

Administrative Professionals are respected and valued in various industries such as business, government, education, as well as the legal and medical fields[2][1]. This training is an excellent capstone class for the individual who have taken client management training.  The Administrative Professional Training and certification introduces participants to concepts required to meet the challenges of the 21st century workplace.  Participants will gain skills to help them obtain employment as an entry-level administrative professional across a variety of industries[3].


[1] Rankin/Shumack

[2] Rankin/Shumack

[3] Rankin/Shumack